Returns & Exchanges
We want you to love your Karen Wazen pieces, which is why we offer a 14-day return window for all items in their original, unworn condition with all protective packaging intact. Please note that return shipping costs and any applicable duties are the responsibility of the customer.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack the items in their original Karen Wazen box and dust bag to ensure they are protected during transit.
Ship the Item
Affix the provided shipping label or use your preferred courier to send the package back to our distribution center.
Receive Your Refund
Once our team inspects and approves the return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing